Threat level: Amber
London --:-- · New York --:-- · Ninth Circle — Closed
24/7 emergency+44 20 7946 0666

Intake · 24/7 material plane

Tell us what
it is doing.

Use the form below for non-urgent instructions. If the entity is present, leave the room and call. Do not use the form as a shield; it does not fold out.

Response within one business day Emergency line 24/7 Confidential Conflict check before instruction

If you have signed somethingBring the original. Do not bring the entity. Do not bring both unless they arrived together.

Manifestation in progress

Leave the building. Do not answer in your own name. Do not use this form. Call the emergency line and speak to the partner on duty.

+44 20 7946 0666

Case instructions

Fields marked * are required. Fields marked “do not” are also required, but we cannot enforce them from here.

Do not attach photographs of the entity here. Bring them to the consultation. Some of them can see email.

This showcase form does not transmit to a server. It opens a pre-addressed email in your own mail application. Nothing is stored here.

Your brief has been prepared. Your mail client should open with the case details. If it does not, write to intake@bastion.radison.online with the reference below.

Before we arrive

A short list of instructions.

Most of the damage we see is caused in the first twenty minutes. These are the twenty minutes.

✓ Do

  • Leave the room. Close the door. Do not lock it.
  • Photograph the manifestation if it is safe to do so. Do not use flash.
  • Note the temperature, the time and any unfamiliar smell.
  • Keep pets and children together, and away from the affected area.
  • Have proof of address ready. Spirits can claim squatters’ rights.
  • Write down what was said, in the language it was said in, if you can.

× Do not

  • Do not answer in your own name.
  • Do not clean the residue. It is evidence.
  • Do not invite it to stay “just for the night”.
  • Do not sign anything, especially in blood.
  • Do not use a homemade ouija board. We cannot stress this enough.
  • Do not attempt an exorcism from a video tutorial.

Questions before you call

What happens after I submit the form?

This showcase form composes an email in your own mail application. In a live engagement, the brief would reach our intake desk, be reviewed by a partner, and be subject to a conflict check before anyone contacts you.

Do you charge for the first call?

The first call is free. The first mistake is not. A formal consultation is charged at the published rate and credited against the matter if we accept it.

Can you help if I am not in London?

Yes, if the jurisdiction permits us and the entity permits you. We have offices in New York, Prague and Kyoto, and correspondent counsel in a further thirty-seven jurisdictions.

What if I am not sure it is real?

Neither are half our clients. Assessment is the correct next step; embarrassment is not a legal bar. We will tell you plainly if the matter is ordinary, and refer you to someone ordinary.

Is this form confidential?

It is composed locally and handed to your mail client. Nothing is stored on this website. Our side is confidential. Yours should be too.

Do you accept emergency instructions at 3 a.m.?

Yes. The night desk is staffed. If the partner sounds as though they have been asleep, they have not. They are simply conserving energy for the drive.